We aim to dispatch all orders received by 4 pm within two working days Monday to Friday.
Delivery is via Royal Mail 1st Class Recorded Delivery and delivery time is normally 1 working day.
We deliver within the European Union, UK and Ireland.
We will arrange for delivery of the products you order by the method and to the address which you specify in the check-out procedure.
If you do not take delivery of the products, they will be passed to your Local Postal Office/Sorting Office you can then arrange to collect the parcel or attempt redelivery.
If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.
Once an order has been dispatched, you may return the goods within 30 days of receipt. Goods must be unopened with seals intact. If an item has been used/opened, we cannot accept a return due to potential denaturing of the product.
Items normally arrive Next Day or on day at the latest but some delays may occur around busy times like Christmas. This is out of control.
